Returns & Exchanges

At DIXXON, we stand behind the quality of our gear and offer a 30-day window for returns or exchanges on all unwashed and unworn items. Please ensure all original tags are attached and the product is in its original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing.

• 3.
  Pack and Ship

  Securely pack your items in the original mailer, attach the prepaid label to the outside, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship out your exchange within 5-7 business days.